Actual Calls and Letters to Internet Technical Support!
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| June 28, 1999 For two years I worked in technical support at a major Internet service provider. The technical support stories offered on my web page are true. They are not old urban legends that have been bouncing around the net or stories taken from someone else's tech support page. These are actual calls to technical support either taken by me directly or other techs who worked at the same Internet service provider I did. For obvious reasons email addresses, domain names, and personal names have been altered, but the content is accurate. Disclaimer The ISP hosting this web page is not the ISP where I worked in Technical Support. It is not even in the same state. |
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